IRS Looking to Replace Enterprise File Storage Platform
In its agency-wide effort to modernize technology and build critical infrastructure needed to improve efficiency the nation’s tax system, the Internal Revenue Service (IRS) wants to replace its current...
View ArticleBiden Nominates Danny Werfel as IRS Commissioner
President Biden has announced his plans to nominate Danny Werfel to serve as commissioner of the Internal Revenue Service (IRS). If confirmed by the Senate, Werfel – who has served under both...
View ArticleGood News for IRS: Ransomware Defenses Check Out
While the Internal Revenue Service (IRS) has taken grief over the years for aspects of its IT capabilities and is embarking on a new modernization campaign, a new agency inspector general report is...
View ArticleIRS Digitizing Services to Cut Backlog, Improve Services For 2023
In response to a recent report by the Government Accountability Office (GAO), the Internal Revenue Service (IRS) said it plans to step up digitization of processes and customer service functions as...
View ArticleTaxpayer Advocate: IRS Sees ‘Light at the end of the Tunnel’
The National Taxpayer Advocate’s Annual Report to Congress released on Jan. 11 says that the Internal Revenue Service (IRS) is in a better position now to improve its performance than it has been in...
View ArticleGAO Hammers IRS on Legacy IT Planning, Cloud Steps
The Government Accountability Office (GAO) is taking the Internal Revenue Service to task on a range of IT improvement fronts, including planning for how to get rid of legacy systems, and how to make...
View ArticleIRS Nominee Daniel Werfel Pledges Cybersecurity is a ‘Top Priority’
President Biden’s nominee to serve as the commissioner of the Internal Revenue Service (IRS), Daniel Werfel, pledged his commitment today to members of Congress that cybersecurity will be a “top...
View ArticleOutdated Tech at the IRS is Slowing Down Your Tax Refund
Tax season is upon us and outdated technology at the Internal Revenue Service (IRS) may be delaying your tax return and refund, according to one government watchdog. A new blog post from the Government...
View ArticleIRS CIO Sieger Moves to CTO Position at Treasury
Internal Revenue Service (IRS) Chief Information Officer (CIO) Nancy Sieger is moving to a new role as chief technology officer at the Treasury Department, an agency spokesperson confirmed to MeriTalk....
View ArticleSenate Confirms Danny Werfel as IRS Commissioner
The Senate voted 54-42 on Thursday to confirm Danny Werfel’s nomination to serve as the IRS commissioner for a five-year term. Werfel – who has served under both Democratic and Republican...
View ArticleTreasury’s Yellen Defends IRS Tech, Service Investments
Treasury Secretary Janet Yellen mounted a robust defense today of how the Internal Revenue Service (IRS) is already benefiting from an influx of funding from Congress under legislation approved last...
View ArticleIRS Lacks a Clear Estimate of Uncollected Taxes, Watchdog Says
A new audit put out by the Treasury Inspector General for Tax Administration (TIGTA) of the IRS has found that the agency has not been keeping accurate estimates of taxes that have gone uncollected....
View ArticleIRS $80B Overhaul Includes Major Tech, Data Plans to Improve CX
Technology modernization is critical to the IRS’ plan to improve customer service with the nearly $80 billion from the Inflation Reduction Act passed last year, according to the strategy the tax agency...
View ArticleTIGTA: IRS Cyber Program May Pose Risks to Tax Data
A recent report from the Treasury Inspector General for the Tax Administration (TIGTA) based on fiscal year 2022 auditing of Internal Revenue Service (IRS) cybersecurity arrangements is finding mostly...
View ArticleIRS Chief Aiming for Individual Master File Update by 2028
IRS Commissioner Danny Werfel told members of the Senate Finance Committee at an April 19 committee hearing that he the agency is aiming to complete an overhaul of its key Individual Master File by...
View ArticleRep. Schweikert Presses IRS for More Cloud Adoption
House Ways and Means Committee member Rep. David Schweikert, R-Ariz., grilled Internal Revenue Service (IRS) Commissioner Daniel Werfel at a hearing this week about what he called the agency’s slow...
View ArticleIRS Plans to Pilot Free E-File System for 2024 Season
The IRS plans to pilot a free, online tax filing platform that would allow taxpayers to submit electronically filed tax returns directly to the agency for the 2024 filing season, the agency announced...
View ArticleMaximus, Accenture Compete for $2.6B IRS IT Mod Contract
The Internal Revenue Service (IRS) announced this week that it has awarded top spots to both Maximus and Accenture Federal Services on the agency’s $2.6 billion systems modernization blanket purchase...
View ArticleWatchdog Finds ‘Significant Deficiency’ in IRS Control Systems
During its audit of the Internal Revenue Service’s (IRS) fiscal years 2022 and 2021 financial statements, the Government Accountability Office (GAO) found that the tax agency has been operating with...
View ArticleGSA’s DiMartini to Step in as IRS’ Human Capital Officer
The General Services Administration’s (GSA) Chief Human Capital Officer (CHCO) Traci DiMartini is heading to the IRS to serve as its human capital officer, spokespeople at both agencies confirmed to...
View ArticleIRS Names Kaschit Pandya as New Acting CIO
The IRS has tapped Kaschit Pandya, the chief technology officer (CTO) at the IRS, to take on the additional role of acting chief information officer (CIO), a knowledgeable source confirmed to MeriTalk....
View ArticleIRS Appoints David Padrino as Chief Transformation and Strategy Officer
The IRS has appointed David Padrino to serve as its Chief Transformation and Strategy Officer – a new role within the agency to help spearhead service overhaul efforts underway through funding in the...
View ArticleIRS Aims to Digitally Process all Tax Returns by 2025
The Internal Revenue Service (IRS) is moving towards a “massive transformation” by embarking on an effort to process all tax returns digitally by 2025, agency officials said this week. During remarks...
View ArticleTIGTA Clobbers IRS for Slow Work on Security Weaknesses
The Internal Revenue Service (IRS) failed to review nearly 75 percent of IT security weaknesses within a timely manner in recent years due to staffing shortfalls, among other reasons, the Treasury...
View ArticleIRS Chief: Tax Agency Leveraging AI to Crack Down on High-End Targets
The head of the Internal Revenue Service (IRS) announced Friday that the agency has plans to shift its attention to the wealthy by leveraging AI and improved technology to identify sophisticated...
View ArticleGAO: IRS Contractor Training Poses Ongoing Security Risk
While the Internal Revenue Service (IRS) has made strides in safeguarding taxpayer data, the Government Accountability Office (GAO) said in a new report that thousands of IRS contractors are not...
View ArticleIRS Lags on Transitioning to Electronic Records, TIGTA Finds
As the Internal Revenue Service (IRS) moves forward with modernizing its IT capabilities, a recent report from the Treasury Inspector General For Tax Administration (TIGTA) found that the IRS faces an...
View ArticleIRS CIO Lays out Three Priorities in Modernization Effort
The Internal Revenue Service (IRS) is in the midst of a long-term campaign to modernize its operations to better service taxpayers, and the agency’s acting chief information officer (CIO) laid out...
View ArticleTIGTA: IRS Survey Results ‘Overstated’ Demand for Direct Tax Filing System
As the IRS is taking drastic steps to modernize many of the agency’s functions, a new report released on Oct. 2 indicates that taxpayer interest on a direct file system might be “overstated.” According...
View ArticleTIGTA Hashes out IRS Decision Path on Login.gov
A new report from the Treasury Inspector General For Tax Administration (TIGTA) sheds light on why the Internal Revenue Service (IRS) scrapped plans to use Login.gov as an alternative for taxpayers to...
View ArticleIRS to Pilot Direct File Online Tool in 13 States Next Year
The Internal Revenue Service (IRS) is moving forward with piloting its Direct File tool in 13 states that will allow people to directly file their taxes next year by only using the online tool if they...
View ArticleIRS Plans to Test Modernized Taxpayer System in 2025 Filing Season
The IRS is looking to implement and test new modernized technology to run parallel with legacy technology after the 2024 filing season, which a top IRS official this week said will eventually replace...
View ArticleIRS Taps Rajiv Uppal as new Agency CIO
The IRS has officially chosen Rajiv Uppal as the agency’s new chief information officer (CIO), filling the position which had been without a permanent CIO since March of this year. Currently, Uppal...
View ArticleIRS Looking for Bids on $1.9B Tech, Management Contract
The Internal Revenue Service (IRS) is inviting industry to submit bids on a new potential seven-year, $1.9 billion blanket purchase agreement to provide end-to-end program management support as well as...
View ArticleIRS Chief Hungry for Feedback from Direct File Pilot
As the Internal Revenue Service (IRS) is gearing up to pilot its first-ever Direct File tool in the coming tax season – allowing taxpayers to directly file their taxes with the government by only...
View ArticleIRS Sets New Leadership Structure; CIO one of Four ‘Chiefs’
Internal Revenue Service (IRS) Commissioner Danny Werfel announced big steps to reorganize the agency’s leadership structure today, aiming to reflect the transformation goals the agency has been...
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MeriTalk Q&A: IRS’ Kaschit Pandya on CIO, CTO Journey
With the IRS collecting more than $4.9 trillion in Federal taxes for fiscal year 2022 – totaling 96 percent of all government funding for that year – it’s more important than ever for the agency to...
View ArticleIRS Using ID.me for Direct File Pilot
As the IRS moves toward testing out its new direct file system pilot in the coming tax season, the agency said it will use ID.me identity verification technology to help identify participants in the...
View ArticleIRS To Pilot AI-Fueled Tax Scanning Tool For 2024 Tax Filing Season
With the new year underway, the IRS is gearing up to pilot a new scanning system for the 2024 tax filing season that will utilize AI and machine learning (ML) technology to scan tax returns into the...
View ArticleTaxpayer Advocate: IRS Clears Backlogs, Still has Room to Improve
While the IRS has been making historic progress in modernizing its tech-based capabilities to streamline workforce effort and tax processes, a new report from the agency’s taxpayer advocate office says...
View ArticleIRS Launches Latest Free Online Tax Software Service
The IRS announced today that the latest version of its IRS Free File Guided Tax Software service is online and operational for taxpayers to prepare in advance for the 2024 tax filing season. The...
View ArticleIRS Watchdog Flags System Access to Contractors Failing Background Checks
A new watchdog report from the Treasury Inspector General for Tax Administration (TIGTA) finds that the IRS as of July 2023 was giving 19 contractors access to sensitive systems after the contractors...
View ArticleIRS Chief Pledges Continued Focus on Data Security at Hill Hearing
With the IRS taking a wide range of steps to advance its technological capabilities, IRS Commissioner Daniel Werfel told lawmakers today that the agency’s focus on data security remains a key priority...
View ArticleTreasury, IRS Moving to 50 Percent In-Office Work for Leadership
The Department of Treasury, along with its IRS component, is moving toward a requirement that agency leadership work more than half of their hours within traditional office settings. According to an...
View ArticleGAO: IRS Needs Work on Modernization Tracking Goals
The IRS needs to work on improving how the agency tracks its modernization efforts, according to a new Government Accountability Office (GAO) report released March 19. Last year, IRS set forth its...
View ArticleHouse Bill: AI Can’t Drive IRS Audit Decisions
New legislation introduced in the House by Reps. Clay Higgins, R-La., and Eric Burlison, R-Mo., would put limits on how the IRS can use AI technology – specifically in choosing whose tax returns to...
View ArticleState Tax Officials Push Back Against IRS Direct File Pilot
A group of 21 tax officials from 18 states is urging the Department of Treasury (DOT) to disband the IRS’ new Direct File pilot program, citing potential tax filing problems they said could arise from...
View ArticleIRS CTO: ‘Ideas Abound’ in GenAI Development Push
The IRS is moving both with deliberation and an expansive set of possibilities as it studies how the agency can take advantage of generative artificial intelligence technologies, a senior IRS tech...
View ArticleGAO Faults IRS Cost Estimates for Direct File Program
The Government Accountability Office (GAO) said in an April 9 report that the IRS maybe underestimating the true cost of its Direct File tax system pilot, which allows taxpayers to file their tax...
View ArticleIRS Chief Tracking Cautious Route on AI Deployments
As the IRS moves forward with deploying artificial intelligence (AI) capabilities into agency operations, IRS Commissioner Danny Werfel said this week that the pace of adoption will remain cautious in...
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